{"id":100,"date":"2026-07-01T10:56:53","date_gmt":"2026-07-01T07:56:53","guid":{"rendered":"https:\/\/mihaivision.ro\/?page_id=100"},"modified":"2026-07-01T10:56:55","modified_gmt":"2026-07-01T07:56:55","slug":"politica-de-livrare-si-retur","status":"publish","type":"page","link":"https:\/\/mihaivision.ro\/?page_id=100","title":{"rendered":"Politic\u0103 de livrare \u0219i Retur"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Livr\u0103m produsele doar pe teritoriul Rom\u00e2niei.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Metod\u0103 de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Comenzile sunt livrate prin curier rapid la adresa indicat\u0103 de client \u00een formularul de comand\u0103.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cost livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Costul livr\u0103rii este:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Calculat automat de c\u0103tre compania de curierat prin intermediul softului integrat pus la dispozi\u021bie de acesta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Costul exact este afi\u0219at \u00een pagina de checkout \u00eenainte de finalizarea comenzii.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Termen de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Termenul estimat de livrare este de:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1-3 zile lucr\u0103toare variabil \u00een func\u021bie de volumul de comenzi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Termenul poate varia \u00een func\u021bie de disponibilitatea produselor, perioadele aglomerate, localitatea de livrare sau activitatea firmei de curierat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Verificarea coletului<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La primirea coletului, recomand\u0103m verificarea ambalajului. Dac\u0103 ambalajul este deteriorat vizibil, clientul poate refuza coletul sau poate solicita \u00eentocmirea unui proces-verbal de constatare de c\u0103tre curier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Date gre\u0219ite de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul este responsabil pentru completarea corect\u0103 a adresei, num\u0103rului de telefon \u0219i datelor de contact. Dac\u0103 livrarea e\u0219ueaz\u0103 din cauza datelor gre\u0219ite, pot ap\u0103rea costuri suplimentare de relivrare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Politica de retur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul are dreptul s\u0103 returneze produsul \u00een termen de 14 zile calendaristice de la data primirii coletului.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cum se solicit\u0103 returul<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru retur, trimite un email la:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">contact@mihaivision.ro<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Emailul trebuie s\u0103 con\u021bin\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>numele clientului;<\/li>\n\n\n\n<li>num\u0103rul comenzii;<\/li>\n\n\n\n<li>produsul returnat;<\/li>\n\n\n\n<li>motivul returului, op\u021bional;<\/li>\n\n\n\n<li>contul bancar pentru rambursare, dac\u0103 plata nu poate fi returnat\u0103 automat prin metoda ini\u021bial\u0103.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Condi\u021bii de retur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Produsul trebuie returnat \u00een stare bun\u0103, f\u0103r\u0103 deterior\u0103ri, lovituri, urme de utilizare excesiv\u0103 sau modific\u0103ri.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produsul trebuie ambalat corespunz\u0103tor pentru transport, astfel \u00eenc\u00e2t s\u0103 nu fie deteriorat \u00een timpul returului.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Costul returului<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Costul transportului pentru retur este suportat de client, cu excep\u021bia cazului \u00een care produsul primit este defect, gre\u0219it sau neconform.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rambursarea banilor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rambursarea se face \u00een maximum 14 zile de la notificarea returului, dar putem am\u00e2na rambursarea p\u00e2n\u0103 la primirea produsului returnat sau p\u00e2n\u0103 la primirea dovezii de expediere.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rambursarea se face prin aceea\u0219i metod\u0103 de plat\u0103 folosit\u0103 la comand\u0103, dac\u0103 este posibil, sau prin transfer bancar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Produse deteriorate de client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 produsul este returnat deteriorat, incomplet sau cu urme de utilizare care dep\u0103\u0219esc testarea normal\u0103, ne rezerv\u0103m dreptul de a diminua suma rambursat\u0103.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Livr\u0103m produsele doar pe teritoriul Rom\u00e2niei. Metod\u0103 de livrare Comenzile sunt livrate prin curier rapid la adresa indicat\u0103 de client \u00een formularul de comand\u0103. Cost livrare Costul livr\u0103rii este: Calculat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mihaivision.ro\/index.php?rest_route=\/wp\/v2\/pages\/100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mihaivision.ro\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mihaivision.ro\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mihaivision.ro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mihaivision.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=100"}],"version-history":[{"count":1,"href":"https:\/\/mihaivision.ro\/index.php?rest_route=\/wp\/v2\/pages\/100\/revisions"}],"predecessor-version":[{"id":101,"href":"https:\/\/mihaivision.ro\/index.php?rest_route=\/wp\/v2\/pages\/100\/revisions\/101"}],"wp:attachment":[{"href":"https:\/\/mihaivision.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}